Website & service terms
Understand which agreement applies before you begin.
Read website & service terms ↗MakerOps trust center · Updated September 14, 2026
Agreements & policies
Know what your makerspace controls, what to ask about the software and who to contact when you need help.
These pages explain the public site and preparation for a pilot. Request the applicable service agreement and data documents before onboarding. The guides do not create a contract or certify a deployment.
Customer agreements
Make the operating relationship clear before a pilot.
Read customer agreements ↗Member responsibilities
Your makerspace is the first point of contact for participation rules.
Read member responsibilities ↗Payments
Understand the charge before completing a payment.
Read payments ↗Refunds & cancellations
Start with the policy for the membership, event or resource you purchased.
Read refunds & cancellations ↗Safety & waivers
Software supports administration. Your space manages physical safety.
Read safety & waivers ↗Privacy information
Know what happens when you contact us through this site.
Read privacy information ↗Cookies & browser storage
A simple public browsing experience.
Read cookies & browser storage ↗Acceptable use
Help keep shared systems useful and safe.
Read acceptable use ↗Community concerns
Know where to take a concern about a space or its public content.
Read community concerns ↗Data processing
Resolve your organization’s data requirements before onboarding.
Read data processing ↗Custom domain responsibilities
Keep ownership and public content clear.
Read custom domain responsibilities ↗Payment responsibilities
Clarify who owns each part of the payment workflow.
Read payment responsibilities ↗Security information
Ask practical questions about the service you will actually use.
Read security information ↗Need help with your membership?
Your makerspace handles its membership, equipment, events and refunds. Start with its administrator and include your booking reference.
Member help ↗Evaluating MakerOps?
Email hello@makeropshq.com with your space’s requirements. Request the agreement and current security information before sending any member records.
Prepare a pilot inquiry ↗