Website & service terms
Understand which agreement applies before you begin.
Read website & service terms ↗MakerOps trust center · Updated September 14, 2026
Trust, with clear responsibilities
Know what your makerspace controls, what to ask about the software and who to contact when you need help.
These pages explain the public site and preparation for a pilot. Request the applicable service agreement and data documents before onboarding. The guides do not create a contract or certify a deployment.
Customer agreements
Make the operating relationship clear before a pilot.
Read customer agreements ↗Member responsibilities
Your makerspace is the first point of contact for participation rules.
Read member responsibilities ↗Payments
Understand the charge before completing a payment.
Read payments ↗Refunds & cancellations
Start with the policy for the membership, event or resource you purchased.
Read refunds & cancellations ↗Safety & waivers
Software supports administration. Your space manages physical safety.
Read safety & waivers ↗Privacy information
Know what happens when you contact us through this site.
Read privacy information ↗Cookies & browser storage
A simple public browsing experience.
Read cookies & browser storage ↗Acceptable use
Help keep shared systems useful and safe.
Read acceptable use ↗Community concerns
Know where to take a concern about a space or its public content.
Read community concerns ↗Data processing
Resolve your organization’s data requirements before onboarding.
Read data processing ↗Custom domain responsibilities
Keep ownership and public content clear.
Read custom domain responsibilities ↗Payment responsibilities
Clarify who owns each part of the payment workflow.
Read payment responsibilities ↗Security information
Ask practical questions about the service you will actually use.
Read security information ↗Need help with your membership?
Your makerspace handles its membership, equipment, events and refunds. Start with its administrator and include your booking reference.
Member help ↗Evaluating MakerOps?
Email hello@makeropshq.com with your space’s requirements. Request the agreement and current security information before sending any member records.
Prepare a pilot inquiry ↗